Anything else to be squeezed out from this story ? Oh yes there is - do read on ..
The current CEO of the Mid Staffs NHS Trust too opposes a Public Enquiry .
From The Staffordshire Newsletter :
"Mr Morton [CEO] said everyone had been shocked at how bad the report was but he saw no reason for a public inquiry despite calls from MPs and campaigners.
He said: "I think the Healthcare Commission was set up to do exactly what it has done. There is nothing more public than that. There is also the Sir George Alberti investigation, which will last at least four weeks."
UserWatch says : the amazing facts are that there was an Independent Patient and Public Involvement Forum (PPI) up to the time of Mid Staffs bidding to become a Foundation Trust . Two of the lead members of the PPI in fact became FT Governors .
The independent PPI's though were disbanded in March 2008 and ever since a hiatus in independent lay scrutiny has dominated the UK .. Its a Dept of Health and Gov't designer mess now called "LINks" (Local Involvement Networks) and it is not carrying any serious scrutiny weight at all .
From Health Service Journal
(Its amazing no-one in the British press has picked this up !)
"Added: Wednesday, 18 March 2009 14:26 GMT
David Denny, Stafford, United Kingdom
The very point I've been trying to make in other threads. There is so much that is inaccurate in the reporting and the HCC report; The Board did not discuss patient safety and quality - rubbish, it was discussed at every opportunity but it appears was not recorded as such in the minutes.
The Board didn't consider complaints - wrong. The Board were focussed on FT - yes, but only as a means to reinvest in patient services and move away from the DoH. I could write a book, maybe that's not a bad idea! "
As far as NHS complaints are concerned (as a mechanism of creating awareness of NHS problems) the UK Health Ombudsman themselves criticized the two complaint processes of NHS and Social Care - declaring that both together (and some patients do have dual services of Social Care and Health systems) they were often unnavigable. The NHS one alone was also criticized .
Its not surprising when you look at what the Labour Govt did by having two seperate Statutory Instruments in Health (2004) and Social Care(2006) - which created confusing layers of double processes to go through despite the 2001 Health and Social Care Act which proclaimed "Integration of services"... Its only NOW in the coming April 2009 that a new complaints system will be integrated more effectively ..
Who arranged all of these years when effective complaints systems were compromised ?
God ? No .. It was UK Government .
Also see the Ombudsman's new office recruitment drive below :
News archive
Latest news
15 July 2008
PHSO plans major recruitment campaign
The Parliamentary and Health Service Ombudsman (PHSO) is to set up an Office in Manchester for up to 150 staff, and will soon launch a major recruitment drive. This will be part of the build-up to the implementation of the two-stage system for NHS complaints in April 2009.
A range of posts in both London (where the Ombudsman already has an Office) and Manchester will be advertised in national, local and specialist press from September 2008. They will include opportunities for people with relevant skills, knowledge and experience to join PHSO as case workers, customer service officers, clinical advisers, managers and administrative support staff. A separate recruitment process will be available for any applicants who are currently employed in complaint handling by the Healthcare Commission.
People who wish to register an interest in working with PHSO should email us with details of the type of roles they are interested in. We will send them application details when vacancies are advertised. "
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